Building a good relationship with the customers is very important for every brands and business organizations. Customers will only become loyal when they feel satisfied with the quality of the products and the quality of services provided by your business. One crucial factor is to have a reliable customer service ready to respond to questions or even complaints. Off course, the customers need the easiest way to contact the customer service and this is one reason why you need to have 1300 or 1800 number.
What is 1300 or 1800 number and why is it important for business organization? Both 1300 or 1800 numbers are actually premium line of ten digit numbers, they got their name from first four digit. These premium lines allow anyone to call from any location in Australia and charged with local rate. It becomes standard for point of contact of many business organizations mostly used as customer service contact. Having this premium line number as customer service contact number, you can give better quality service to your customers because there’s only one single number to contact the customer service and they won’t be burdened with high call rate. It is important to have this premium line to keep your business competitive.
What makes 1300 or 1800 numbers are better than landline? More than just charging low local rate, the big advantages of having any of those premium lines are more options available for call handling. 1300 or 1800 number can be routed to different types of answer points making sure that the caller will be served by the most competent staffs. However, the label of premium line makes many see them with hesitation thinking about the cost will be very expensive. Actually, there are many options to have 1300 or 1800 numbers with reasonable monthly subscription fee here at www.simple1300numbers.com.au. Moreover, there are several providers of these premium lines offering very competitive rate.