How To Manage A Sales Team
Being a leader of a sales team means that you have to adopt different leadership style to effectively manage your team. You should have the skills required in sales management so that you can lead your team in achieving their target.
Ensure that you have a good rapport with your team so that they can easily approach you in case of need. Sometimes, you and your team should be held accountable for actions and statement.
New managers often make a few mistakes. You should acknowledge that you sometimes go wrong and admit that to your team. If you act like you have answers to all problems, you will always be solving problems that the team brings up only to see you handling their problems. If you want to have a bond of mutual respect with your team members, ensure that there is transparency between you and the members of the sales team.
One of the mistakes you might do, especially if you were previously a sales person is telling your team what to do. You would be making an effort to direct them to the direction you perceive as the best for the situation you are in. However, giving directions to your team on regular basis will take away the initiative and the willingness and ability to look for unique solutions to problems. Rather, creating a sales team, you will be cloning yourself.
Cloning yourself might sound a good idea because -after all, you have succeeded- but to some extent, this might be a trap. A the team that has unique solutions to the same problem would function better. To effectively manage your sales team, you can use some styles. Each style should be used at its right time and place.
When there is a problem in your sales work, consultative approach is one of the approaches that you can use . Let the sales team members give their ideas on what you should do. You should not be the one to say what you do. See what their views about a situation, customer or account are. Know how your team want to go about the problems they are facing and how they want you to help them.
If the team members are not used to the kind of management you are using, the might fail to respond well at first. If your predecessor was a directive manager, this will undoubtedly happen. However, keep motivating them to be free to come up with possible solutions to problems they could be going through. Apart from knowing how they operate and think, they will also appreciate you for enabling them to develop skills for problem-solving.